Customer Ratings & Reviews

Amazing customers services. I was having technical issues with my TV and I communicate with Geek squad waay to understand.

5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

This is a great tv just the right size! It fit well in our living room with out being to big.

Perfect picture and excellent for the price. Best Buy has the best prices for the product.

I alway add protection to any product I purchase at Best Buy Geek give great customer service and always do the job just right

This is my second plan. My first, four and one-half years ago saved me when my Sony 65 tv failed. Bestbuy could not repair the set so they gave me a new, modern Sony. This save me $1,800.

Do yourself a favor & protect your purchases So worth it!

Geek Squad protection is the way to go. Just to give u a piece of mind just in case ur product starts To malfunction. Protect your investment if your spending a significant amount of money.

Pickup at store was so easy. Squad was assertive and very kind.

Luck my for me I have not needed to use the Geek Squad but great comfort know it's there if needed.

Nice to have support from Gerk squad. Greatful to have a warranty

totally worth the price for me its a must everytime i buy something at best buy because its so easy and they are always nice to either help you fix it or get credit for something else

Got the contract for my father-in-law, but never had to use it because the TV is still working well

When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

I purchase Geek Squad protection for all of my devices because Best Buy has your back if something goes wrong. They've come through for me on previous experiences and will never leave Best Buy without this coverage!

They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan

Excellent tv Samsung is one of better smart tv brands

Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.