Customer Ratings & Reviews

My TV stop working and my protection plan was honored. It was a smooth process. I was very happy with the ending result.

The salesman was very helpful. I needed one with a certain size legs to fit on my buffet. He was very patient

extremely helpful and informative, helped me with my cracked phone screen the same day!

I haven’t had to use my Geek Squad protection yet, but having it definitely gives me peace of mind. Especially given how well the installation went.

Purchased to replace my 65" thay died. Loved it so much that i purchased a second!!! Football looks great!!!

You guys should use this service on every big purchase . It is reliable and easy to use.

I'mI know that it's not a top tier television, but the picture is outstanding. am azed by the picture quality.

Never buy electronics without buying the ertra warranty. If something is going to happen to any piece of electronic equipment that you buy and you dont have the warrenty, you just wasted your money on the product

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

Price very competative. Hisense has been good so far but GeekSQUAD was happy to answer questions. Mainly bought because we had to return a SONY and a VIZIO for failures!

A 5 year protection for the nowadays crappy quality is a wise decision in my opinion

Good price for the time and coverage. Peace of mind for a small amount. Best Buy has the best coverage!

The techs are great polite knowledgeable the ins is well worth it as these days nothing last 5 years or longer so your gonna use it well worth the money and peace of mind would definitely recommend the geek sqaud

Great deal and protection for my electronic. Even if you don't use it, the coverage of any unforseen circumstances is worth the price.

[Employee of bestbuy] geek squad makes it easy and i always love hoe efficient and fast they do the tech

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

THE AGENTS IS VERY FAST AND RESPONSIBLE. I RECOMMENDED GEEK SQUAD

Even though the Best Buy Total membership is very expensive, it is worth it. Because electronic mishaps are unpredictable, this membership makes it possible to resolve issues in a timely manner in-store and remotely.

The agent did some troubleshooting to get my surround sound system back working correctly. He was knowledgable and showed and explained everything he was doing in simple terms.