Customer Ratings & Reviews

Great picture and quality would highly recommend it.

This service is a MUST for all your tech. They are able to fix or replace any tech concern

Good for the value, feels good to know that the Geek Squad has my back

They were in and out. But they said they don't work for geek squard. they are just on contract to do installs. in and out, took the packaging stuff too.

I Purchase Protection on every best buy item I buy, but not just any protection........ Geek Sqaud protection! They replace with equal value of a product if your not satisfied. Im always going to recommend them because every time they have done service or replacements of my products its been shown to me that they are very concerned about my satisfaction towards their service and that is the bottom line most important thing for me as a customer. 5 stars guys!

Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

For my birthday, I bought myself a whole home theater system. For the product, I was buying, this was just extra insurance, incase. They also installed everything, which was great. The installation was done professionally.

Sure it may cost a little extra, but you get extra time on your warranty... No brainer

The geek squad , is a must have ! They are fast a reliable ! You gotta love them

Never can have enough extended warranty for electronics

Anytime I make a big purchase at Best Buy, I usually add the GSP to my purchase. From past experiences, I've never really had an issue using my GSP on defective products and the value overall is great to have. I highly recommend you add a Best Buy GSP for any of your major purchases or even your simple devices (e.g. small kitchen appliances).

Love the Geek Squad. Haven't needed thier service very often as I like to purchase top quality products. When I hVe needed them, thier service was top notch.

Bought a new 75"tv and thought it would be in my best interest to get.

An amazing computer!…I needed one for my son since he’s homeschooled…Best Buy and HP is my store and product brand for electronics for school…I highly recommend this product no issues…

Fantastic service and fantastic people. It’s a pleasure working with Geek Squad and they always find a solution :) 10/10 service!!!

Its a great service and i would do it again but my needs have changed.

Anytime I call or go in for help everyone is wonderful.

You can’t go wrong with Best Buy protection plans, the peace of mind is worth it !!

Best custom service, I love buying my home electronics from this store

I had a TCL TV that needed service done and ended having to get a replacement. I'm so glad I had the protection plan, they replaced my TV with a new one, which was a newer model. The one "downfall" is they give you credit for the current value of the TV instead of the price one paid for the product. Besides that the service was excellent and very professional.