Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30825 reviews
(30,825 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Hope I don’t need to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems expensive for the time frame of coverage. Hopefully will not need to use.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was a deciding factor for me. Good product for price.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 2 year protection plan came in handy once my tv stopped working almost 2 years to the purchase date. Geek Squad mailed it out to be diagnosed and within 2 days I received an email that my device would be replaced. I went in and was given a gift card.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
kind of stupid not to purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be stupid not to purchase the geek squad plan when buying a samsung tv for the price, because after you own the tv for maybe a month, you will get an insurance packet from samsung, after registering your tv online. It is extremely expensive, while geek-squad if you purchase minimum of 2 years you can renew it when the 2 years is up.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Understanding your new Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv was mounted and installed by two of the most intelligent agents they could have sent my way. I felt very comfortable having them to work in my home. The patient they had explaining the ups and downs of have to maneuver through the channels was a plus.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Sold protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection is good for tv and customer service is awesome
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service great job, no problems at all.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service ! would recommend them..anytime..
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
worthy coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.price worth it for peace of mind. haven't been disappointed yet.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome service and delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team is always professional and clean cut people. Enjoy doing business with them.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extra protection is work it, the unexpected can always happen..
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection plan for the price! I would recommend!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
TV Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this only because my GeeK Squad tech support would not cover the TV and I have the regular tech support for electronics and I have yet to have a problem as I have had to take my computer in 3 times and has been fixed. I figured this protection plan will be a good idea should something happen in the next 5 years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If it wasn’t for GS coverage I wouldn’t even be making this review thanks for fixing my issue
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 years of protection, who wouldn't want that.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i really love protecting my equipment and this was exactly what i needed.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Protection! Everyone needs it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a small problem, getting my TV to set up, they came out and helped with the final installation! Same day even!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$25 for a 5 year warranty on a tv on sale for $150. I hope I won't need them but couldn't pass it up.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
