Customer Ratings & Reviews

The Geek Squad service was very professional and very good at explaining how everything works outstanding job

Originally bought the 2-year for my LG CX OLED, but came to the conclusion that the 5-year is a waaaay better deal and value! Especially if you buy an OLED, you’ll have some peace of mind if it ever gets burn-in.

Always there when needed! Definitely helped fix a couple of my issues.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

Especially after reading other reviews on this tv and considering the great price, the cost of Geek Squad was minimal and provides peace of mind.

So we haven't had to use this yet thankfully but the peace of mind makes us very happy.

Best protection program you can buy for your new OLED.. burn in protection offers incredible peace of mind when using your new TV

It gives me a peace of mind to know I have protection for my electronics. They are pretty easy to work with too

Great to use especially when tv whent down. They were really easy to reach

They were very helpful installing my TV! Very quick service and mindful of my home.

have not used this yet as the tv is new! Not familiar with their service team.

I do highly recommend to get this service for your product

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

I know the price is high for the protection on the purchase... But if something happens to the TV, Best Buy takes care of it... You don’t have to go through the manufacture... Highly recommend for a amount purchase.

The Agents brought my tv to the car and recommended the 5 yr service plan for the tv at $299, I know it sounds like a lot but it’s worth it as the will replace the tv at full value with a newer version if necessary.

love the peace of mind knowing that Geek Squad has my back

This TV has been excellent and has fit all my needs. Sometimes the TV doesn't show up in other devices to be able to cast to. The Google Home app had trouble connecting to my TV.