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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 30,824 reviews
  • Rated 5 out of 5 stars

    A Must for large purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeks were awesome! Tyler went above and beyond in helping me when BEst Buy customer service had no idea what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just added some protection at a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great price cant ask for anything more. Wow they really know their job. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great that such a long warranty is offered. I have been using geek squad protection for several years on products, and when there is an issue with a product, it is usually replaced in store on the spot hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will prefer this service for all advantages in case of something happen. The cost/benefits is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impossible to rate until you have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impossible to rate until you have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have for important purchase. I don't have to worry about my expensive purchase for the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really good buy for my grandkids. It was the perfect item for their convenience. I have purchased others and recommended this it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definity worth it, have used 2 times so far and had no hassle tv replacements while still covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good deal. When you break it down by the months and years, you can't beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan because you never know when you might need to replace whatever you bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a a good idea to have some extra security in case life happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthwhile purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this for the past 3 tv's I bought and have had to use them. These skinny flat screen tv's aren't made to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great warranty/protection plan for the money. You get five years of coverage on this TV and some peace of mind so you don’t have to worry after making such a sizable purchase Best Buy always has your back!!!

    I would recommend this to a friend