Customer Ratings & Reviews

Love the extended warranty on big electronics. Have used it before and is awesome.

I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

LOVE IT, THEY WILL GET YOU RIGHT! THEY ARE ALWAYS NICE AND FRIENDLY.

Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

The Geek Squad installed my television and sound bar and made all needed adjustments.

Bought the protection for bought of the Smart TV's. Have not used the pretection yet for the TV's but I also have the protection on other equipment I purchased at Best Buy and used the protection.

Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

But overall thank you to the Geek squad online customer service team.

They seem to do a good job of taking care of you and honoring their word

I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

Like to buy these on anything over $200. I figure if it is going to break it will be in the first couple years unless you abuse it. Fair price and if it breaks its cover for repair or replace.

Had to get it when I purchased a Laptop and it started acting up less than a year after purchase, plus The Geek squad said the laptop was too old, so I decided to get this service, just in case something goes wrong and they can fix it.

Have not had to use it yet but looking forward to using it when I have to

Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

New TVs regardless of price or quality don’t last like they use to. Protect your investments.