Customer Ratings & Reviews

You can’t go wrong picking out this protection for all your items you buy

Always get the warranty as it has been hovered every tome I need it.

Had to use my warranty three times for my 4K Vizio TV. I'm very cautious and careful with my things especially if they're expensive. So it angered me to see that the Geek Squad techs scratched up the back panel of my TV near the screw holes. Forgave that since it's the back of the TV. Whatever. Then I needed another repair for a flickering issue. The agent and tech sent for diagnosis and repair this time where great and careful. But when I needed a third repair, the agent sent for diagnosis HIT my TV to "check for loose cables". He struck it three times on the top of the TV. Probably became angry after I told him I wanted a TV replacement cuz the second agent said I would qualify if I needed a third repair. Told him to leave my house. He said he would call back later to see if a TV replacement was approved. Never called and come to find out he set up an appointment for repair without informing me and the number I called the guy told me no TV would be replaced. Spent hours trying to place a complaint on this guy named ARBEN and it was a hassle on itself. Then the appointment he set up was impossible to cancel. They never came but to this day I get reminders through email to reschedule my appointment which I'm not going to. From now on I'm not buying any warranties unless I'm guaranteed a replacement instead of repair. Bought an Xbox One X a few weeks ago and rejected a warranty. Now if something breaks, I'd rather buy new than deal with the headache Geek Squad provides.

It was an easy delivery. They brought it in my house and I installed

Geek squad is very helpful and friendly we love best buy

I get geeksquad protection on all my expensive products just a relief to have as a just incase situation

I normally don't do warranties but I learned my lesson. This is a great plan and everything is covered

Needed protection. Got geek squad. Rest is history. I am protected now

I always purchase with every TV. Never used it, but piece of mind.

I always use Geek squad! Best value around. Polite ,fast and efficient.

I always purchase the 5-Year Standard Geek Squad Protection when possible.

Get it. You never know. It’s worth the money. You won’t regret it.

Great warranty to purchase, purchase with every TV.

Got this tv for free from my job and went in to get the replacement plan. Awesome I was able to do that.

I haven't had to use the warranty yet, and I hope I don't have to. The price is reasonable to have the piece of mind that it is guaranteed to last a specific number of years.

Seems like a good value. Not sure until I have to use it.

always get protection for you devices keeps your stuff safe

I Love it, works great so far would recommend to anyone.

I Love it, works great so far would recommend to anyone.

Always great customer service with geek squad would recommend