Customer Ratings & Reviews

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

Excellent service. Highly recommend if you need help!!

Really can’t give a review of service since I haven’t needed to use it. But I like knowing if something does go wrong with product purchased I have coverage at a reasonable cost.

Great TV for an affordable price :) Has a clear image and sound and was very easy to set up.

Used mine on a floor Model tv Turns out it had an issue that rebooted it every 30 min. Was totally worth it

Haven't had to use Geek Squad yet which could be a good thing!

I'm so glad best buy offers warranty on their items. I always purchase the extra warranty and dont have any complaints. On my last tv purchase, i had to use the warranty because the tv started to have issues. Long story short the part did not fix the issue and the tv was no longer being sold so i got a partial credit for the tv. Something is better than nothing and this was after the 12 months but still within the 2 year warranty.

The staff was great in helping me purchase this. I have not used it yet and hope I don't have to

I want this plan geek squad it will work for my tv glad I purchase it with no worries

The agents were top notch. They arrived early, installed the mounting bracket beautifully and installed our new 85" tv. They reconnected all associated components. They were friendly and professional, cleaned up all packing materials, and reviewed all applicable operating instructions. These folks are awesome.

The service and support is excellent and Work They are very compliant and perform their work very well

It has saved my peasant existence of a life from spending an absurd amount of money for any product. Between defects, wear and tear over time, or bad products overall, the warranty has been very helpful. Between getting my money back, exhanging, or getting store credit, it honestly is one of the only reasons why I even shop at Best Buy.

I've only had to use the geek squad a couple of times. And each time they we very helpful.

I enjoy the services that come with this quality.And I would really recommend it..

Just lost my TV after 4 1/2 years. They gave me back ALL my money in credit to put towards a new TV. The Upgrade is 5 times better TV, and with a $1000 credit, I only spent $1400....yes, I bought a top of the line OLED...that's why it was $2400, but affordable with the $1000 credit. This is the 2nd time that has happened to me with a TV in the past 15 years, and both times I got ALL my money back in credit for a replacement. ALWAYS get the 5-year on a TV. Even if it lasts the whole 5 years, it will probably need a repair, and that alone more than covers the cost of the warranty.

Great plan for new TV. The price is good for 5 years.

Would not purchase an expense item without having a extended warranty and the price was right.

Definitely need to have the two-year plan with geek squad. It gives you peace of mind.

Geek Squad techs are fantastic I have it on everything I buy from Best Buy; The Geek Squad never lets me down

It's always good to be able to call someone in when things go wrong. The last time I had a TV just break with seemingly no fix, the technician spent almost a week trying to fix it before I was provided with a replacement. I have always purchased coverage any time I buy a TV from best buy because of that.