Customer Ratings & Reviews

When buying ANY electronics it's always good to purchase the extended accidental warranty!! Better to be safe than sorry, right?? I have spent many of Thousands of dollars through BestBuy and I've ALWAYS gotten protection plans on every product I've purchased. Lets face it, accidents happen and BestBuy has always, literally, covered ALL of my products that have had accidents and I've never had an issue with them replacing the products per the agreements! I NEVER buy something expensive (or not expensive) without an accidental plan. EVER! It's a cheap and must have option in m opinion!

I was a little reluctant at 1st to spend $450 for a 5 year warranty for my Samsung - 85" Class Q70A Series QLED 4K UHD Smart Tizen TV. After reading the customer reviews from the customers that didn’t purchase it really regretted not purchasing the warranty. I feel much more comfortable now that I purchased the warranty for my tv.

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

Super helpful to have - I've heard horror stories of tvs breaking in moves

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

Highly recommend for everyone cant go wrong without it

Great protection for our expensive tv!!! Love the piece of mind having this insurance!!

Geek Squad not able to help as product still under manufacturer warranty, but transfered me directly to samsung to get replacement

Great experience with the store. Definitely returning go to this store more often

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

The geek squad offers great service for repairs if needed!

You did a great job on installing my refrigerator I would have them do it again

Geek squad was excellent. Clean install and took all garbage with them. Wouldn't even know they were here. Perfect.

Excellent service and an affordable solution 10/10 would recommend.

We bought the 5-Yr warranty from Best Buy for our 55-in TV. We had a problem about 2 years later which was fully covered by the plan. We had a pixel issue about 5 months later which couldn't be fixed. Best Buy replaced the TV with the newest version for no charge at all. They even delivered it to my house and picked up on the old one! I will be buying the plan again.

I have purchased the protection with tv it gives a piece of mind

I've had two Samsung flat screens die at the 4 year mark. I had the 5 year warranty on the, First time it only cost me around $100 for a replacement. This time I switched to Sony and it cost me a couple hundred over the warranty refund. So I purchased the the 5 yr warranty on the Sony.

Geek Squad service is a super value - I have used it for repair or replacement many times over the years. It pays for itself in the long run. I never buy a major appliance or electronics without it. And only Best Buy has the Best Buy Geek Squad service. It is one of the main reasons I buy from Best Buy.

If your buying electronics you better purchase Geek squad warranty.

This right here is a must have. They brought in my TV and it had a crack in the middle of it and I called them and they came out the next day with a brand new TV. They didn't ask a lot of questions they just replaced it they said my warranty was good and it was here to help me answer me if I had any problems or complications called them and they will take care of everything. Having a warranty on your stuff that you purchase at Best Buy is the best thing that you can ever do.