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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1397 Showing 27,921-27,940 of 30,842 reviews
  • Rated 3 out of 5 stars

    Warenty and or geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havnt had to use this as of yet. So i cant really give a review yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pushy salesman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The saleman pushed me into buying this plan. First offering 5 years for $50 then 2yrs for $30. Made it sound like the manufacturer would not warranty anything even for the first year. Pain in the butt.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Always good to have protection plan !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought product Westinghouse 32" Class 3112" Diag. LED 720p HDTV Black DWM32H1Y1 I opt for 5Year Protection Plan Geek Squad 5YR 100-14 Reason - with the low brand TV, it is always good to have protection plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always get my protection plans because it’s gteat service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv extended warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate getting extended warranties , but after spending $500 on a new tv , I wanted to make sure I was covered for another 5 years for $100

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Who knows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet and hope that I will never need to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't told anything, just that i would get an email.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave only 3 stars because I have not had to use this yet, so I can not rate the quality of service. Hopefully, when I need it, it will be awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not please with this purchase i use it once and the system canceled my service by mistake according to best buy rep.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to invest in something this should be it and keep your money protected for the product you purchased

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad computer work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for a number of years for maintenance on my company computers. I recently had bought a new computer at Best Buy and needed to have them set up the new computer with all the information from the old computer and then tune up the old computer. Ultimately they accomplished part of the work but not all. It was disappointing to know that I will need to make another appointment and bring the computers in to be worked on again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unknown.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet. Will let you know whenever I need this service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty so what can I say. I buy these with everything but have only used a warranty once. But, I guess I will be glad I have it one day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always get a warranty on expensive items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to keep a tv for more than 3 years for some reason so I have to get the geek squad protection I just with it was cheaper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GeekQuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not had to use my geek quad service, so i couldn't tell you hoe effective they were.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good to have safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for safety and if you work in hazardous jobs or prone to being clumsy but if you don’t use it it’s feels very wasteful to purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t use it till Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a for a Christmas gift so it hasn’t been used yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puchased extra coverage but havent had to use yet. Coverage reads like a solid plan hence 3 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service about 10 times, even for products not purchased at BestBuy. I feel better knowing its active

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security system..amd its for 2 years or 4 years.

    I would recommend this to a friend