Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1409 Showing 28,161-28,180 of 30,845 reviews
  • Rated 3 out of 5 stars

    Recently Purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Honestly can not rate them because I have not needed to use them which I guess is a good thing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blinking

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv kept blinking, exchanged for a new one and it still blinks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HAFI

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a deal and saved some money. ITs pretty cool i guess i migjht use it later

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet doesn’t work correctly, called geek squad they bounced me around and never got an answer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it. I hooe nothing goes wrong with it but I hate to spend all the money I did for nothing.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for reaching out with your feedback! If you have any questions or concerns regarding your Geek Squad Protection Plan, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 3 out of 5 stars

    Extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person could have been more friendly. Was told by sales this was android TV and it is not

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to protect your purchases with this because the factory warranties always are a hassle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad protection is average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad doesn't always have the right information or tools to do the job correctly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yyyyy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yyyyksocjfjdjjjfjdsiwkkjdjuuuekkkekjdjjrjdjejjjdomfnhsje

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Boxes filled with electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had trouble scheduling appt for the squad to come by and open boxes and set up updated equipment--still listening with the tv speakers!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Paid more than it was worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and color are good but operating system is very slow

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always buy them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Electronics are expensive to repair. Though I have not had to use any protection plans the cost is small for the peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never fully had the chance to use them but when I asked questions they were as helpful as they could be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wait times from being on the phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having no idea sometimes what was going on with the tv had to wait to hear back from a different company.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased for TV - nothing exciting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase w/ our new TV as insurance. Haven't had to use it yet - hope we don't have to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You don’t want them in your house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t let the geeks name fool you. They are the con squad. They will lie and tell you you didn’t pay for them. Until your feeding the recipt down their throat and they all don’t eat because they take a copious amount of amphetamines Ned they are nuts

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t had to use, cheap insurance just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet, stay tuned if I do! Adding to a steal of a TV was really a no brained!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cancelled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cancelled and the agent didn't put any interest on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Company's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't need it service do it yourself and on shop is invented for the world use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took out policy because of last one I bought (different brand LG) had problems and replacement did also. Hope I do have too use.

    I would recommend this to a friend