Customer Ratings & Reviews

Geek squad warranty is a scam never waste your time or money on it. They will make it the most complicated to do sort to push you away so you won't get your warranty. This is the last time I would buy or deal with this scam

Called for TV repair, they said call back in a week. Called back in a week, they said they don't have the part and will have it shipped to the store, and the appointment will be on some date, in the morning. That morning, instead of our appointment, they called to tell us they didn't even have the part. We were NOT called about this the day before... They said they would get the part the next day, and they did. We called and they have the part and now won't come for another week. Moral of the story: unless you want your TV to be fixed a month late, don't buy the warranty.

It was a big purchase, and I usually don't buy these, but I am getting too old to deal with breakdowns. Best feature is in home diagnosis

it was a long wait time over an hour all 3 times. They did give me a store credit for purchase price.

Always good to have protection, just to know you product is safe. I always add it to my purchases

My tv has not yet been mounted as of yet. Hopefully i can let you know soon.

First tv can broken so I figured I had to spend money in case there was an issue with another.

I had one of the worst experiences on my life wit Geek squad protection plan on my tv.i understand that the protection plan won't cover broken screen but I had some remaining balance on my protection plan so I call to cancel the protection on my tv they told me I would receive a refund for my plan it's been almost 3 months and still nothing

Standard Geek Squad Protection, use your own discretion on whether your device needs it or not.

Some geek squad tech's are well qualified and thorough....others seem to not know what they are doing or are too busy or lazy to complete the tasks.

Great because its Greek Squad and they do great work but I haven't had to use it yet.

We haven't had to use it yet but I sounds like if we need it they pretty much cover everything even if we lose the remote.

The issues with my tv continue after 2 appointments. Don’t if the service is bad or the tv.

Decent product, just wasn’t what i was looking for

Want purchase again. May or may not be worth it in the end. Too many stipulations

I haven't had to use this yet, and I hope that I never need to but good to have.

I haven't had to use this yet, and I hope that I never need to but good to have.

It definitely doesn’t look like it’s 1080p. I most likely would not buy again

We purchased this protection plan with our television in case there is ever a time that we need it. I believe it was a great price for the plan.

Have not used plan yet, covid 19 has been an issue.