Customer Ratings & Reviews

Decided to get the protection on such an expensive TV. Haven't used it yet however.

GSP is useful on Electronics if used wisely. In my instances I have purchased it for a TV and a Wifi range extender. Not for smaller ticket items.

The insurance isn't the best but some insurance is better than no insurance.

about to find out if it was worth it as I'm having issues with my purchase

2 year geek squad protection plan.. hopefully won’t need it

Never used the service but I’ve heard it’s a good service

I will never ever again buy a warranty from them as they don’t cover accidental and their customer service is one of the worst in the world I even went higher to the corporate level and all they did was give me the warranty money back absolutely horrible I will never ever buy another product from Best Buy they lost my business and please BUYERS BEWARE

My LG TV suffered cracks on the screen under very mysterious circumstances. This happened in less than a year of ownership, and Geek Squad would not repair, or replace it, under their so-called "extended" warranty. Unfortunately, what they offer to do for the extra coverage is NOT worth the extra cost, and I had to dispose of my TV.

Tv is great for sports and casual viewing. Colors are quite nice but I gave it 2 stars because the hdr is the absolute worst and when you watch content on it you can't turn it off. Really wanted to like this tv. But my TCL 6 series blows it out of the waters on price and image quality.

tv has an issue exactly 8 days after coverage expired. didn't do me much good! recently bought refrigerator and thought i was sold the cover all electronics in home...and best buy no longer offers extension of warranty. no notice of expiring or option to continue. regret not going to different store for purchases. went to best buy because i thought they would back up products better.

Just an average warranty service for average appliances. I would not say it's good or bad.

Bought a TV last month 11/22/21 Samsung wont help me because there are no service centers. I bought a 5yr Geek Squad protection that I thought started day 1, but since it's been under a year they keep pushing me back to Samsung. Returning TV and cancelling protection plan. Don't waste your money. Customers service doesn't answer, transfer you everywhere and you are never in the right department after 30 minutes on hold to speak with an agent. It's a nightmare, spare yourself.

It’s a good tv, but it’s annoying when the remote or I don’t know if it’s the tv would take forever to register the input. I’d spend a good 15 second pressing the power button to shut off the tv.l till it finally turns off. And yes I’ve changed the batteries to new ones.

Not used it yet. Hopefully it's good. Will update, after i use it. Was an ok price

Undecided if worth the money usually .don't buy insurance .have not needed yet. Can't judge how good it is till needed

I haven’t had to use them yet , but I’ve heard good things about them.

Haven’t really used it yet, but we all know when you need them I hope they are there..

Worth the money and purchased a TV for my niece as a Christmas gift. It has a 2 year plan and she can take it to geek squad anytime.

Was a gift for someone we know but have previously purchased the same model before.

We purchased the extra warranty on the TV, just in case something goes wrong, However, I hope that I never have to use the warranty.