Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30845 reviews
(30,845 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean I guess. Geek squad usually give me the run around when I purchase.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled this and it still went through dont buy it
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not ever get another geek squad protection. It was worth nothing when the tv I had messed up.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Think about it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used and not first time I did this. Won't do it again.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Volume keeps turning off and on!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for 1 year & the volume goes on and off on its own all the time.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
I dont know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont remember purchasing this. But i assume its a good product
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don't cover things that they say they will. I'm very unhappy.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
It does not have service in Spanish.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not have service in Spanish. If you ask for a service in Spanish they hang up on you. bad service
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Torres. Thank you for reaching out about this. We really appreciate the feedback and can look into this. If you are trying to call in and get assistance from a Spanish speaker, we should have a line set up for it that's ready to go. If you still need some help, we'd recommend maybe reaching out to your local Best Buy store and seeing if there's anyone available who can help you in the meantime. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
I don't know why theyre asking me to review this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't write a good review yet because I have not had to make a claim on this.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Cancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was cancelled and the agent didn't put any interest on it
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Made to believe it covers repair services but doesn’t
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
LIARS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BESTBUY BAD PLACE TO DO BUSINESS WITH.HAVE BOUGHT 2 TV BOTH HAS WENT BAD OVER THE LAST 3 YEARS.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Just doing it for the my best buy points.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just doing it for the my best buy points……………………..
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend at all customer service is horrible
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Donotget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get geek squad it’s really useless Useless useless
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did NOT purchase this item. We did use the Geek squad fir microwave installation.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Poor Warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy will pick amd Choose what they wamt to cover
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No geek Squad help did everything myself. They kept canceling.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
BallsMcGeeDoesntLikeGeeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They made me type out 50 characters so I did that...
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Unused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it, but worth it. Did not remember I had the plan
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
