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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1475 Showing 29,481-29,500 of 30,845 reviews
  • Rated 1 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I guess. Geek squad usually give me the run around when I purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled this and it still went through dont buy it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not ever get another geek squad protection. It was worth nothing when the tv I had messed up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Think about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used and not first time I did this. Won't do it again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Volume keeps turning off and on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for 1 year & the volume goes on and off on its own all the time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I dont know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont remember purchasing this. But i assume its a good product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't cover things that they say they will. I'm very unhappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It does not have service in Spanish.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have service in Spanish. If you ask for a service in Spanish they hang up on you. bad service

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Torres. Thank you for reaching out about this. We really appreciate the feedback and can look into this. If you are trying to call in and get assistance from a Spanish speaker, we should have a line set up for it that's ready to go. If you still need some help, we'd recommend maybe reaching out to your local Best Buy store and seeing if there's anyone available who can help you in the meantime. You can find information about your local store at www.bestbuy.com/storelocator.

  • Rated 1 out of 5 stars

    I don't know why theyre asking me to review this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't write a good review yet because I have not had to make a claim on this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cancelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cancelled and the agent didn't put any interest on it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Made to believe it covers repair services but doesn’t

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LIARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BESTBUY BAD PLACE TO DO BUSINESS WITH.HAVE BOUGHT 2 TV BOTH HAS WENT BAD OVER THE LAST 3 YEARS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just doing it for the my best buy points.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just doing it for the my best buy points……………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend at all customer service is horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Donotget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get geek squad it’s really useless Useless useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did NOT purchase this item. We did use the Geek squad fir microwave installation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will pick amd Choose what they wamt to cover

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No geek Squad help did everything myself. They kept canceling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BallsMcGeeDoesntLikeGeeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made me type out 50 characters so I did that...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it, but worth it. Did not remember I had the plan

    I would recommend this to a friend