Customer Ratings & Reviews

Geek SQUAD transferred all information and sights over from older laptop to new Lenovo laptop efficiently, completely, and quicker than expected. Then explained it all and set up security features with me. No charges because of my membership. BARRY

Sure, here's a review for a Roku TV: I recently purchased a Roku TV, and I must say, it has exceeded my expectations. The setup was incredibly simple and straightforward, taking just a few minutes to get everything up and running. The user interface is very intuitive, making it easy to navigate through different apps and channels. One of the standout features is the vast selection of streaming services available. From Netflix and Hulu to Disney+ and HBO Max, all my favorite platforms are easily accessible. The picture quality is fantastic, with vibrant colors and sharp details that make watching movies and shows a truly immersive experience. The built-in Roku functionality is a game-changer. It eliminates the need for additional streaming devices, which helps reduce clutter and keeps the entertainment center neat. The remote is user-friendly and even has voice control, which adds a layer of convenience. Overall, I highly recommend the Roku TV to anyone looking for a high-quality, affordable smart TV with excellent streaming capabilities. It's a great addition to any home entertainment setup.

The agent mounted my TV AND CONNECTED TV to all my devices. Everything working perfectly with both XFINITY plus Samsung Plus TV I only had to learn how to use the Samsung remote but was familiar with XFINITY remote

Always purchase a BB extended warranty with a big purchase. Of anything happens, BB will fix it or replace it with little to no deductible. I got the 2 yr plan.

I got the protection plan just as a precaution when buying an open-box TV I didn’t plan to keep. The TV failed in under 10 days, and they gave me a full refund—including the Geek Squad plan cost. It was worth it, even if the return might have gone through anyway.

Definitely a must have! Neve hurts to add this on!

when it comes to household or entertainment I will only purchase at Best Buy, as there geek squad protection plans are inexpensive and are always completely backed up.

I recently purchased several items from Best Buy and I couldn’t be happier. Everything is working perfectly and the performance exceeded my expectations. Plus, the price was unbeatable. Highly recommended if you're looking for quality products without breaking the bank.

I decided to get this to protect my tv purchases. TVs can either last a long time or suddenly stop working randomly. This gives me peace of mind up until my next purchase. I like how depending on the tv size all you need to do is be home for a technician to come assist you rather than having to deal with taking the tv somewhere.

One of the best parts about buying higher end tech from Best Buy. A tech came to my house to check an issue with the TV I bought, was a simple fix but nice to have that cushion!

I bought this protection plan for my tv. After close to 5 years when my tv had some issues, they gotbit replaced. Process was so quick ,it really impressed me. Thanks

Do not buy an expensive TV without this. My Hisense TV died after almost 3 years of use. Because I had the Geek Squad protection, I was able to walk into the store and use the original value of that TV toward a brand new Sony OLED replacement. The process was smooth and it turned a broken TV nightmare into a massive upgrade. Worth every penny.

Do not buy an expensive TV without this. My Hisense TV died after almost 3 years of use. Because I had the Geek Squad protection, I was able to walk into the store and use the original value of that TV toward a brand new Sony OLED replacement. The process was smooth and it turned a broken TV nightmare into a massive upgrade. Worth every penny.

The tech came out immediately to repair or exchange the previous TV that was bought. There was something wrong with the speakers. I could barely hear out of them. He stated the smaller, the TV the smaller the speakers for some reason they’re not making these TVs the way they used to.

I've used geek squad multiple times to install new electronics.They're always on time and professional. One of my TV's was actually delivered damaged, and Geek Squad went out that day and got a replacement for us, came back, and finished the installation so we didn't have to wait or hassle with coordinating a replacement. It was great.

I believe the protection is reasonably priced and worth it, having peace of mind that if anything happens, you're covered to receive support.

Value and price were my deciding factors to invest in the service.

This is a no brainer for any purchase of a expensive TV or soundbar. I got the 2 year one on my Xbox Elite controller and the return is hassle free. Got this for my OLED and soundbar, 100% worth when anything can happen to your electronics.

Worth spending extra on the protection plan. Had an issue with the first tv I bought where I was laying there watching tv and all the sudden it had a green line appear down the middle, called and they had a replacement out within a few days! Worth the extra $$.

Please get the Geek Squad Protection for any electronic you buy because it's truly worth it. My TV was replaced with a full store credit of the entire purchase on the last month of Protection plan 5yrs after I purchased it. I was able to keep the old TV as well