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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1488 Showing 29,741-29,760 of 30,848 reviews
  • Rated 5 out of 5 stars

    Good investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I think it was worth having to protect your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always recommended incase of any failure on your tech purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help with Canceling My Protection Plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was damaged during a recent move, and the damage wasn’t covered under my protection plan. So at this point the plan is useless. So I started the process of Canceling the remaining months of my plan. The representative I spoke with was very knowledgeable, kind and quick to help me. It was an easy painless experience. And now my partial refund is on its way! The money I get back will be put away to save up for a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value sometimes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it’s cost effective and timely makes sense to purchase especially on high cost purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, I was taken care of many times by this protection with no hassles and easy exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes that stress away, and keeps me at ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection takes care of everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Past geek squad experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, it’s a good service to provide, but feel like the employees need to be trained a little bit more on broader of products and being more customer friendly sometimes I’ve came in and it’s not the best experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ........................... Peace of mind!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for in a smart tv. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always take a fabulous geek squad protection package has worked well for me in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on top when I need them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are knowledgeable about the TV, and are polite and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially for the price. You don't have to worry about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I invested in this extra coverage for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package that’s reasonably priced if anything is to happen to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DrGaines

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products works well in home; user friendly. Cost effective to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were awesome in installing my stove. Made sure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind for 5 years, knowing the Geek Squad will fix my TV if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY ROCK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEEEEEEK SQUAD ROCKS!! IF SOMETHING IS BROKEN, THEY WILL TRY THEIR BEST TO FIX IT AND I APPRECIATE IT DOWN!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have if you ever need it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a relatively expensive receiver go bad a few years ago, the Geek Squad 5 yr Protection plan worked flawlessly ... I was so happy I had purchased it with the receiver. Since then, I have always purchased the Protection plan on the expensive items purchased, like home, auto, boat insurance, hoping to never have to use it, but when the bad things happen you are glad you have it. Not so expensive items I do not purchase protection plans for.

    I would recommend this to a friend