Customer Ratings & Reviews

Excellent T.V. while it lasted. Unfortunately on the 5th year anniversary the TV crashed out. It started with an unable to connect to wifi network message and a couple of months later the screen gave out.

Fantastic job from the Geek Squad. I would highly recommend them.

We got the extended coverage on our TV. Peace of mind!!

I purchased the extended warranty on my first Samsung television from Best Buy. Had a problem with the television. The warranty decided television was unable to be repaired. Gave me credit for the original purchase price. Got a new Samsung television. This coverage is well worth the money. Thanks

TV has been great, but has developed a yellow spot in the center of the display over the last few months. Upon research, it was discovered that this is. Common issue with this series of display. Delivery was prompt and individuals were very professional.

Will give my feed back best buy way to go , very wel recommended

I have not use it and I hope I wont use it but I read that they are great.

love the 5 year protection hope I don't have to use this

Always purchase Best Buy Extented Warranty Worth it for peace of mind

Glad to know I have this protection should I need any help

At some point they changed this so it doesn't cover as many things as it used to.

I was given all the information I needed when my tv went out unfortunately the make was no longer making that size tv so I had to replace it but I had the warranty and it work out. It’s true that sometimes you won’t use it but it’s better safe than sorry.

Excellent job mounting and setting up large TV, were very professional

Great TV, love the features and picture quality! The only thing missing is a sound bar.

Great service! I called and did not have to wait at all and they booked me a team right away to come over.

If you watch TV often, sometimes the components and screen can go bad after a few years. When I had problems with a previous TV, Best Buy came and inspected the TV and determined there was an issue with the screen. We were able to get credit towards a new TV since we had the plan which saved us alot of money.

I’m so glad I bought this tv it’s absolutely amazing it’s everything I could’ve ever wanted from a 4k smart TV and it’s my first one as well I have no complaints at all I’d recommend anyone to get this tv for sure

Great quality picture and clarity for the price point and beyond. Bought this one on sale - even better. You can’t beat an Insignia 4K TV for the second bedroom, Lanai or Gazebo. It’s good enough as a primary TV as well. I purchased for Gazebo.

This is a smart investment if you buy electronics for the whole family. Great piece of mind if something breaks.

I always buy the 5yr Geek Squad Protection with all of my purchases