Customer Ratings & Reviews

Awesome smart tv with an even more beautiful picture. I mainly use it for gaming, sports watching and the occasional movie.

I recommend getting this on your purchase, definitely worth it!!!!

I’ve always gotten Geek Squad protection plan and any major device or appliances I’ve purchased with Best Buy. Additional price for additional protection is worth it and gives you peace of mind for that what if or just in case.

I wasn't a big extended warranty person in my life but as new products are being developed it seems that they are a bit more sensitive to problems and need a more delicate hand. I decided to purchase the protection plan on my speakers since I had a very bad experience with my last one. It broke only after 2 years and was not covered under warranty. I decided to get a better quality item the next time around and felt it was worth the peace of mind to protect it.

When I first purchased my Insignia 43-inch TV, I had to make a return because it was missing a part when packaged. But, moving forward I have been a fan of the brand.

This TV was easy to set up, picture is crystal clear, and the apps on the remote are great. I especially like the phone app for controls.

I had trouble with my TV. I called Best Buy, explained the issue. They checked my warentee information and imediatly staring discussing my options. I was brought a replacement TV all was done wighin a few days.

I always get the 5yr protection its a good idea just in case

Great picture, great features, it was worth the money, especially on black friday sale, love this TV.

Geek squad is always professional and courteous. They come do the repair and give you recommendations on what to do if problems continue. However, they are usually spot on and resolve the problem.

as a veteran of customer service in the repair sector, protection plans are something you should always invest in. one repair the warranty pays for itself and in some case if it qualifies under the T&C of the warranty will replace the unit if need be. this is always a wise investment for any item.

Best Buy’s warranty program is the best! They are always willing to help and provide the best service.

great services.....................................

I love the picture on this TV. Has a lot of customization options for viewing. I rate it as a 4 instead of 5 for only two reasons. 1.) The menu can be a little confusing as it is very involved when working with what device you are wanting to display on this and the sound options. 2.) It has an issue that causes me to have to play SOME content on the TV speakers rather than out through the sound bar system. This issue is only with SOME Netflix content. I've read up on it and apparently that is just the way it is. No fix as it isn't "broken" rather a protection scheme for some content.

Not too thrilled about the way it works. To my understanding it does not cover accidental damage, which in the past this was available.

Would never buy a tv without the protection plan. 100% worth it it for piece of mind of failures.

The agents of Geek Squad came to my home and connected all the wires and placed my tv in the place i told them. Also they were very responsible and respectful and had their PPE for protection, plus behavior was very professional.

This television was a great buy and had a wonderful value

I purchased this for an Insignia TV based on the issues faced with my previous two TV purchases of "big name brands" that I did not get extra protection for. Thankfully, I did not require the services offered with this protection as the Insignia TV has outperformed the others, with no failures.

This tv is honestly a great deal. The picture quality and colors are great. The Operating System is really intuitive and similar to LGs which is the best in my opinion. Has all of the features you would want. The OS could be a little faster but for the price i cannot complain.