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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30549 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 30,549 reviews
  • Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED is the way to go for amazing picture quality. The display is very thin, but thenbase is the heaviest part. Keep tyat in mind if you wallmount it. Habe a second person with you to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Good Service and nice atención for the empleados. I like Best Buy. Is the BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Geek Squad . Great product that met my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had ro drop off no setup.the delivery people was very helpful wirh service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by the Bradley, Ca.geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was called out our vacation camping area to diagnose and solve a problem that I was having getting my newly purchased television connected up in my Airstream trailer. They showed up and within approximately 30 minutes they had my TV hooked up and we’re out of there. These technicians were very knowledgeable and professional. Thank you Robert w. & Sandee Ott

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team manger was very patient with my tv purchase. She ensured all my questions were answered and helped me with my online account to make an in person purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service, very professional. Always get the help you need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TOOK more then 90 days to get a new tv had to rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as the last time this is my second time dealing with geek squad replacements. They kept replacing the board which DID NOTHING!!! i was without a tv for almost 2 months . I had to rent a tv for 89 a month until they said they needed the board to fail 3 times instead of giving a replacement. So it was a 1500 dollar tv the reciept showed every main board was 1199 so they spent 3 times the tv's cost in repairs plus whatever it cost the truck and workers and then the 4th time when they picked up the tv and dropped off the other. This is crazy and if they just stopped this weird policy i dont know if its made up or what because it was the same guy every time i do not know if he was just saying this to pocket the money or what but its a crazy thing to do keep putting something that does nothing to fix it 3 times and wasting money and everyones time and making me have to rent a tv for a month. Honestly the only reason i give 2 stars is becAUSE they finally gave me a new tv what the old one was worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have the Geek squad hang my TV. Did it myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Television has a beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love his TV works great and great price and service plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Provides Great Support!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never disappointed at Best Buy or Geek Squad’s quality of service. I haven’t had to take any help from Geek Squad for my recent purchases. But I have in the past and I never regretted my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it for TV'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it on a 3 year old TV that developed pink hues all around the edges. Basically got the amount I paid for the TV to purchase a new replacement tv. Pleasantly surprised at how smooth the entire process was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan cover protection very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i bought the C1 LG OKED tv i knew that ill need a protection plan cover for avoid any future inconvenience. So i bought it. Im not have any problem with the tv buy one never knows. Is a great option and very necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting our tv , straight and level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whosthewhatgamacallit! Say what!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need a full service install, but prompt and curtious service on time and they called ahead. Good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv with the warranty to my 1st tv due to it breaking, geek squad was awesome, very easy with the help, recommend everyone getting geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with service. Haul away old tv. Drivers were f3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it in the past and very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard Warranty Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind warranty. Parents used before on failed TV no issues what so ever.

    I would recommend this to a friend