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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1512 Showing 30,221-30,240 of 30,848 reviews
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the protection plan helps a lot ! Recommend it geek squad is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team came out and installed the tv for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad warranty work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a got job exchanging the new tv I bought. It wotk for about an hour after I got it all hooked up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know I have the extra protection.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my daughter this protection plan because I wanted her TV to be covered for any unexpected issues. Makes me feel good to know she's protected. The benifits out way the cost and I'm HAPPY about it!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for all devices. They always fix or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have expert team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever They come on time and fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consumer gurus opine that a having a service plan is a waste of money. The Best Buy plans are affordable, so I feel more comfortable having it than sweating the breakdown of my BB product and paying for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Purchased it over 3 years ago and it still works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good way for me to protect my investment, since I purchased a tv for a guest room with limited use, I don't have time to run it to see if there are any issues. At least I can exchange for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger and better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on entertainment center so no issues there. Does everything we thought it would do for the space. Great for bright room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with any electronic or whatever the geek squad protection plan is always always always a must! i love it because anything wrong with any product i purchase & if they cant fix it they will replace. hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is very good very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better then Manufactures Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last time i had a tv n had to us manufacturers qarranty it took almost 2 years to get my tv back. Then it just showed up one day when i no longer meeded it. Best buy warranty is great they just replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My samsung 43" t.v.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend this wonderful t.v. bright and clear picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VIDAA is the way of the future!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. The VIDAA OS is smooth, fast and intuitive. It's got tons of content. Give it a try!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Good picture quality and sound. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my new 4K TV, but I haven't had to contact them yet. I have faith they will be there to assist if I need it. Best Buy has been consistent for me in providing assistance when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not have been better. would recommend this service to anyone who purchases a product from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an HDTV and/or laptop, It's cheaper to just get this so you can replace it if it dies on your for practically ANY reason than pay to get it repaired over-and-over again or buy a brand new one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Full Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad Protection in the past. This has always been 100% hassle free making claims. Instead of repair the unit it is full unit replacement or putting the price you paid to another unit.

    I would recommend this to a friend