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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1513 Showing 30,241-30,260 of 30,848 reviews
  • Rated 5 out of 5 stars

    Clear Picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good clear quality tv. Worth the money. Nought for my granddaughter. Had it mounted, and it looks good on her toom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad is Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad helped me along the way with great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped answer all my questions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly people, and very professional. I would highly recommend them!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a reduced price for this two year protection plan. With so many recalls on products these days, not having protection is silly. Made a visit to BestBuy and stopped by the Geek Squad team, they did a great job explaining how the plan I purchased works, brought me up to speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have a replacement hard drive put on my computer and they were able to get it done and finished within 48 hours. It was a great turn around in regards to getting it back and the work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Loving it..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase a Geek Squad protection for items purchased. When we have had to use the protection it was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a rainy day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll never know when your devise will be out of order. Having this will give you peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the dollars to purchase. Will extend the life of my purchase and will be serviced by the expertise of the Geek Squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wild Bill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these from my 5 year standard geek squad protection it works fine nice picture but I can not get it to pair with logitech cordless mouse M185 or M 3255. I tried everything internet says to do to no avail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience so far just make sure you pay attention to auto charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, installed into brick fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super efficient!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! The efficiency of this team remains outmatched!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should buy this from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is best service 10 star is good delivery on time Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded like a sound investment. I know I will have a working tv for the next 5 years. Something new should be out by then and it will be time to upgrade anyhow. I hope I never have to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and helped with any assistanc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture for 4 years. Fits perfectly. Impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and quality. Highly recommended for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended just in case!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't end up needing to use this, but it was affordable and peace of mind is definitely worthwhile in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find a good small tv for my kitchen. This one is great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Manufacturer defect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 65 inch Samsung TV. There is slight line in the center where geek squad stated it is a manufacturer defect. (looks less a paper folded and opened up, can see at angle) I have had it since April of 2018, I have the 2 year extended warrantee, because the picture is clearer and you can only see the line at an angle, Best buy will not replace it. I call best buy, first the rep states yes they will replace due to Manufacturer defects, but then after speaking to geek squad, the best buy rep states *there is a clause* because there is still a good pix. The geek squad rep admits manufacturer defect, nothin done to TV but wont replace? I want to see that * clause** Less than a year old! sales rep at Best buy sells it one way, geek squad different rules. Can somebody please send me a copy of the clause

    No, I would not recommend this to a friend