Customer Ratings & Reviews

Never had a problem best customers services really respectful

Purchasing the 2-Year Standard Geek Squad Protection was a good idea because if there’s any issue(s) I can contact Geek Squad.

I’m really disappointed in Samsung, the sound on this device sounds like listening to a video on your phone. I want to return this product but my husband doesn’t want to. I guess you get what you pay for.

The level of customer service is unsatisfying because I was expecting more hands on.

Can't beat this tv for brand quality and feature when it comes to price. Plenty of inputs for a basics tv nice sleek design.

Best purchase I ever made, I have complete piece of mind that if something goes wrong, the Geek Squad will come to our rescue

Honestly wish I can saw better, I have 2 4k tvs now and with this one it’s hard for me to connect to the internet without me having to move my entire router in that room. Also moves very slow when you finish all your updates and downloads after receiving it.

Wish i had my 400$ 55" visio from 2015 back. First thing, the samsung has great sound and looks really good. Bought it for the new xbox and im happy about that. On occasions, tv main menu wont let me pick an input or app and I have to restart it or sometimes unplug it from the wall. Ive had times where it wont even shut off. Also, some apps fail to load. Overall, sight and sound is great. Functionality... has me frustrated when I paid $1700

TV is great, best buy service was great, but the Tizen interface is pure garbage if you don't use the standard apps. I bought the tv, I should be able to choose the apps installed on the TV I bought and paid for, but Samsung won't allow a delete unless in dev mode, and it will reinstall on its own. Had I known I wouldn't have bought it.

like a lot very good thoshiba tv nice picture and sonds very nice

These guys are so helpful with everything. Called for computer and TV questions and got simple - layman's term response.

Fine product for the price! Set up is very easy and not very time consuming

For TV's and Blue Ray players I always buy this. It gives me piece of mind knowing my product or products are covered.

I usually don't buy extended "plans" but this is like a bargain for such a long period of time to cover my purchase.

Greek squad is the best! Tv was acting up (self error) and they were able to fix issue

The Geek Squad Protection has given me peace of mind, knowing I'm covered if something should go wrong with my new TV.

Best buy offers the best value for the money. I have returned products and I have been always pleased with the help.

The Geek Squad protection plan seemed like a good idea for a TV that costs $899. Then again, hoping I don't need it!

The agents mounted my TV and collected it to other devices

The agents mounted my TV and collected it to other devices