Customer Ratings & Reviews

Unnecessary and not helpful. Not worth the money. .

TV seems to work well accept I can't bring it in the house because of a strong electrical or chemical odor coming from TV. Been using it in the garage for over 4 weeks to see if the odor would burn off but no luck so most likely will stay outdoors.

They don't honor their protection plans. Dont fall for their scam.

I hate this TV. Save your9ney. Buy a Samsing or Sony.

Bought this tonuse for guest room, once installed and ready to use the tv forces you to set up wifi, you cannot use this tv without wifi, literally the worst thing to make

Terrible WASHED OUT PICTURE when viewing at an angle. My 10 year old Samsung has better richer color! RETURNING IT.

Received bad customer service while trying to replace a GoPro. The item has a current protection plan, but did not replaced it because I was missing the charger.

It had a decent picture and sound but literally in 2 years it stopped working. Screen got extremely dark (still had sound) with a tint of visibility. The cost to replace the backlight wasn’t worth it

Do not purchase this TV, quit working after 6 weeks. The TV updated and now just turns on to an error message "Your device has failed verification. System halted." No help from Hisense and Best Buy will not allow return because it just passed the 90 days.

My Samsung Smart TV 55" bought in Best Buy in 2012 couldn't be turned on. Geek Squad came to verify what was the problem and told me that no way to fix it because too old TV!!?? I bought a new TV for $900.00 in Best Buy. I was so sorry to place the old one in damper so I took another repair company and they fixed it for $240.00 (labor included)!!! No more Geek Squad!!

Not worth the price. Its cheap but so is the quantity. TV is supposed to be back lit but the edge is all brighter then the whole screen. The OS is very slow to respond alot of freezing.

Worse $2000.00 dollar I ever spent. I know indoor tv’s don’t last long but it would be better to get a indoor tv then this. Please don’t waste your money on this crap purchase a different brand. You buy this you will have wasted $2000 like I did

Very bad picture quality - not clear even a 15 year old Samsung has better picture quality.

Worst tv I have ever had the privilege to break my spine trying to pull it out of the box literally anything you need to do on the tv you are blasted with ads and to download there Awful lg interface app that requires your location and microphone to be on at all times

I received a broken TV. Then they took it back and never brought the good one.

This is the second time I have tried to use a geek squad protection plan and I hear the same thing. Oh that is not covered under the plan. Or they tell me something that just does not make sense.

Tv came with no screws for the legs, no remote, no power adapter.

Only reason I put one star was because I had no choice. The yonkers best buy has the worst staff you can imaging. Very unprofessional. Not polite at all. Made me wait 3 hours for them to unload a truck then tell me they did not have it. Don't buy from them. They are liars

Horrible. They take your product and ship it out leaving you without. Do t waste your moneyed

I bought a 55" Vizio 4K TV only 15 days ago and it already has a dead pixel. Will the pricey GS protection plan cover it? NOPE. Instead, Best Buy wants me to pack my huge tv back into the box, lug it back to the store, and only then will they order me a new tv, which I will most likely have to wait about 2 weeks to receive. Worst $1000 ever spent.