Customer Ratings & Reviews

Excellent service and response when needed. Replaced a TV that quit working.

Absolutely excellent decision as my TV needed a repair within 12months and completely replaced within 24months. WARRANTY was well worth it as the service was great and the replacement went so smoothly that we had new TV on the wall within 3days.

These guys go far and beyond to help resolve any issues Couldn't do it without them

Excellent subscription I love it and use it a lot they help with everything

Very helpful and easy! Tv would not turn on and they came in to replace it!

I am very thankful that I had a two year warranty because I needed to use it and it enabled me to get another TV

as you know technology has the 50/50 chance of going bad. i've never had an issue of my stuff going bad as of yet (knock on wood) but I like the ease of mind knowing my product is secured for years to come. price is always a great deal with bestbuy, mid as well purchase it if you want to avoid the hassle of when unfortunately it does happen and you feel your money is now going down the drain.

Best warranty for the insignia tv. Really reccomend.

Helped me just as I needed, was able to replace my TV with a newer version when the backlights blew out.

There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.

Hopefully it never gets used but for the peace of mind it’s definitely worth its weight in gold

I always buy 5 year Because of the size of the TV 65" Sony

Love the comfort of my subscription. I did not need support to mount or get the new Samsung 32 inch TV up and running. I may have to call them as the HDMI cable and this cable to the DVD player is an accessible so I’m going to have to put a new end on it.

Best buy and geek squad have the best warranty hands down.

The original TV and delivery went flawlessly. Somewhat disappointed in taking nearly the entire week for replacement.

I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

Very fast very professional. I enjoyed the experience so much I bought another TV with the same exact warranty just because of how professional the geek squad is highly recommended.

Great service after factor warranty has expired. Customer service has always been great and we purchase this on all our Electronics . Very pleased with our service after the sale.

Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

I never have mounting. All my TV's sit on a 3 Tier Stand. The Geek Squad is so professional they could install your tv anywhere and get the best results. I have never had an angry word or been disappointed with the Geek Squad. On line or in my home these guys know how to get the job done.