Customer Ratings & Reviews

I'm a big fan of the Geek Squad protection packages. They replaced a 65" LG OLED C6 TV a few years ago due to burn in and the replacement process was hassle free and went very smoothly. On a side note, the standard warranty included with LG OLED TVs does not cover burn in. I purchase the Geek Squad Protection Plans on all electronics I buy from Best Buy.

Haven't had to use it for current TV, but used them on past TV and they were fast to come out and troubleshoot and since they couldn't fix it, I received a replacement

Great picture and quality would highly recommend it.

The agents are super friendly and was very informative about my purchase.

Geek Squad has saved the day on numerous occasions and usually when I am in major meltdown mode due to a deadline. They are FABULOUS! I highly recommend.

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

5 year Geek Squad protection for my Sony Bravia 8 TV is a must.

The peace of mind, knowing I have Geek Squad for the next 2yrs.

Great to have even if I never use it. Just knowing my Tv is covered makes owning the 5 year coverage is worth it.

Never can have enough extended warranty for electronics

ULTIMATE MUST! This coverage is so worth it please make sure to get it!!

Great confidence in knowing that this will be protected for 5 years.

I always buy a warranty with electronic to avoid headaches on breakdowns.

Never had to actually use the protection plan thankfully but having one on my products gives me some peace of mind in case something happens

The Geek Squad unpacked my 65" Oled TV & set it up so fast I couldn't believe it. They explained the actual TV set up to me as they were connecting it to my supplier. The two squad members seemed to enjoy their jobs as well as explain everything to the customer. They even took the empty cardboard box with them. What more can you ask for? They are great.

Anytime I call or go in for help everyone is wonderful.

Recommend service protection. On cheaper products. Phones require a extra payment to fix product. I have $1200 phone with a cracked screen and they want $250 and phone before replacement. Leving me without phone till repair nd $13 a month charge every month. I got warranty so I wouldn't have to pay more money if it breaks. Hd screen protector put on nd qll of sudden i have cracked screen. I think he did it putting on protector. I should have watched him. Cracked in corner

We're so happy we purchased Geek Squad coverage. They were easy to schedule, prompt, polite, and very knowledgeable and efficient. We are so inept in anything electronic, but they explained how to use the new TV and music setup in terms we can understand.

The delivery guys were extremely nice and very helpful

great peace of mind, and hassle free, can even transfer to another person