Customer Ratings & Reviews

Geeksquad is worth it when you buy often from best buy

I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

The Geek Squad delivered and installed the TV without any issues. They were very efficient in installing the mounting bracket (through stacking stone). They cleaned up afterward very well. They spent time instructing us on the use of the new TV. They hooked it up to our VHS/DVD player as well without additional charge. Nice job!!

Hopefully I don't have to use it but am covered if I do

Hopefully it pays off. Sometimes it's a gamble and your stuff actually lasts as long as appliances and TV's use to last.

Best custom service, I love buying my home electronics from this store

I am so glad I purchased this television. The picture quality is just beautiful. I tell all my friends and family about this television. It is so easy to get to everything you want to watch because it is all at the bottom of your screen instead of having to scroll all over the place. It is the best purchase I have ever made!! Thank you Best Buy!!!

Always there when need them they are fast and do it right

We've had the television for a bit over 1 month and so far are extremely happy with it. The picture is beautiful. It communicates well with our computer so we can use EyeTV to create a mirror image. The only thing that could be a problem is that there are no controls on the TV so you do not want to lose the remote or run out of batteries.

Great confidence in knowing that this will be protected for 5 years.

Great costomer service. They know what their doing.

As a former employee and someone who still shops at best buy a lot getting the protection plan is a no brainer for TVs and anything that has the "accidental handling" plan.

For most products I don't buy extended warranties or insurance. The price of the insurance is usually high enough that you might get a new appliance or device cheaply enough to take the risk. But for big screens and computers I get protection to protect me from the hassle of a dead on arrival unit or dead pixels or accidental damage. It is not just the unit price, but the reduction in time required to navigate the replacement that I am insuring.

This was well worth the price... we had a lightning strike, a few months after we purchased the TV and they ordered and replaced the Mainboard within two weeks. Works great now.

the best way to keep our equipment protected, excellent extended warranty.

Always get the protection!!!! Even when you think you don’t need it I promise you that you will. If you get a horrible power surge and your TV goes out Geek Squad will be able to fix it or replace it so you don’t have to spend a thousand on a new one!

There’s no other warranty that i put faith in as Bestbuy puts out quality . I’ve had there warranties on all my Tvs, Appliances, Refrigerator and the way all things are made can’t trust , Nothing like USA made but will have 100% trust .

When I purchased my LG TV from Best Buy, I was more than pleased to find the excellent service contract that was available, and for such an affordable price. That made my purchase all the more fantastic, knowing that any maintenance I might need in the future would be handled by experienced Best Buy service techs. Thanks, Best Buy! You Rock!

I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!