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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30272 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 30,272 reviews
  • Rated 5 out of 5 stars

    Don't go home with out it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its geek squad. I don't buy anything with out it. Always been able to work any issues with the items i have protected by GeekSquad. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this five year warranty. I was skeptical but it was a 70 inch screen TV and I thought if Something Happens in five years at least I can get a new one. And sure enough before the five year warranty was up I had a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, our kids love gaming on this tv, sound quality is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad covered it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best place in capital region to buy your home and office goods with great quality and super customer suppot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting a warranty something happens to your product it’s protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the agents took great care in delivering the television. Courteous and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s too good Picture quality good or functional very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech minded much at all, so when I encounter a issue or problem in the tech field, my go to people are the Geek Squad. They are fantastic and I'd be lost if I didn't have them to reach out too when I have difficulties or questions. Best investment I have every made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I hope I dont need to use it but it was such a good deal, I had to add it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans = a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product protection plans are a MUST! It's great having the this plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have protection on your devices. I always get coverage on my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this if you buy a Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for Big Expensive, and Heavy Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and follow up are very good. This is a much better alternative to square trade. The 2 year plan is essentially worth one extra year after the factory warranty expires. But no extensive calls with the manufacturer that will leave you exhausted and angry. The Geek Squad experience I had with my TV was a piece of cake.

    I would recommend this to a friend