Customer Ratings & Reviews

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

Vivian was a wonderful tech. She had my tv up and running in no time.

Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.

Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

I wasn’t sure if I was going to purchase the protection or not. I started to think about the replacement cost if something were to break. I purchased it and I’m happy that I did.

Haven't had to use it yet, but helps having the peace of mind that it's there if needed.

The Geeks are Great. Cleaned up the little mess. Made sure I knew how to......... Completely dazzled by their service

They were very helpful with exchanging a TV. I was very happy with their knowledge

Have not had to use yet, because the TV is running very well.

I purchase my 5yr warranty for this TV before have too go online you read everything l need too know. We must not forgive too take carere of the customers needs l dont agree with all the new rules because l'm over 60. Idont need the Robot to run my life

I've actually had to use this service before with a crappy Vizio TV i had in the past and if they can fix it they fix it if they can't fix it and the TV is crap they will let you exchange it no questions so if you protect your investment then you need this.

Thet take care of the issue at hand.....Buy it as a membership, and all your purchases are covered, instead of purchasing it for each item.....Im almost 100% You guys are awesome!!!!!!

Haven’t needed to use this and hopefully won’t. But I wished I had it on my last television that went out after a year and a half. Could have saved hundreds of dollars.

Got the extra protectection just in case.Just recvd so havent had to use but i had on other purchase and was good to have

Its pretty much mandatory to get a warranty on a controller, better to have the warranty and not need it than to need one and not have it.

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

Got this for my tv. I had in burn in last time and wanted a peace of mind.

Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!