Customer Ratings & Reviews

Although we couldn’t use them for most of the year because of the pandemic I would recommend them they know what they’re doing. I do believe anybody that had geek squad this year should have added service to the contract for the inconvenience.

have not used this yet as the tv is new! Not familiar with their service team.

I'm glad I have this! I'm not sure many people know of this or not but best buy warranties are one if not the only warranty that'll cover dead pixels AND burn in! I got an amazing deal on a 5-year plan and wouldn't have bought the TV without it!!!

I moved and was not aware that I could have my Geek Squad come to install my TV on the wall. This was during Covid-19 so website was confusing to order all the parts needed for this. Finally called and spoke to a person who got it all set. Install person was friendly and took time not to cause a mess while drilling holes.

Who better to call when you need help? The Geek Squad thats right! These guys and gals are my superheroes, they came to my rescue without delay and made sure I was taken care of with the upmost of care and they'll do the same for you

I luv interacting with geek squad. And its worth the money to have geek squad protection.

I had this on an lg tv geek squad guy came to the house said my tv need a new panel or it would be replaced. Im getting a new tv from them this weekend.

We bought the extended warranty when we purchased a TV at Best Buy for our son's room. Any time we purchase electronics for our kids, we generally get the protection plan because we know our kids aren't always gentle on electronics. I hope we never have to use the warranty, but it's nice to know we have it in case we need it.

Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.

I always get this on products over a three-digit amount. It has been a true lifesaver for me. Can't live without it.

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

Great and worth the price for the warranty def would recommend.

I grabbed this two-year protection plan to add to the base coverage on the Insignia TV at the time of purchase. Having the additional "Geek Squad" protection gives me additional peace of mind (especially considering this unit was purchased for my son's usage. Bear in mind this coverage is only on the parts & labor - it does not provide accidental damage protection. Still, for my purposes, it was money well spent.

Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service

A must have, especially if you're purchasing a new TV. Its saved me on multiple occasions when my tv has started having issues after 2-3 years

glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens

It's good to have Geek Squad Service around just in case you may need them.

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

They only delivered the TV, but they were very respectful and efficient. I am still looking for the Insurance I purchased with the TV.

Hope do not need but just in case never know when it may