Customer Ratings & Reviews

Hope do not need but just in case never know when it may

Love geek squad. I had a ? About my TV and they were able to assist me

I never had to use the geek squad but i feel it’s a goof thing to have just in cast.

Worth every penny. My prior Samsung tv covered by Best Buy warranty. 2 months before end of warranty, tv screen leds went bad. I got a brand new tv at no cost. Will buy appliances from Best Buy AND have Best Buy extended warranty.

Agents brought new TV inside and set it up on my TV rotating stand

When making a major purchase I thought it was a good idea to have the geek squad warranty as well since the geek squad service has been so reliable I think I was a good idea to have the warranty also I'm very happy with Best buy and The geek squad team

haven't had to use it but have close friends that have thats why i purchased based on there experiences

I purchased this to make sure if I had any issues that it would be repaired quickly. Never had to use it except on the occasional xBox Controller. This was purchased for a TV which is always good to have.

It is a great price for two years of service to protect my TV. My only complaint would be that if you have an issue with a TV the wait time can be up to 4 weeks. For me living in a small place and having only one TV this is an issue.

The 5year Geek Squad protection plan is so worth the money. My 60” TV just gave out 4 years into the protection plan, had someone out here almost immediately to try and repair it to no avail. He made a call and we had a new one on the way to us 4 days later. They installed, set up and carted away the old one.

Great place to buy from and great tv good graphics really pleased will be back forsure

Good to have this, when needing answers to questions. Generally speaking, Geek squad people are very helpful. I have run into a few that were unable to answer questions, that I later found out were pretty common sense. Every one has different skill levels.

Haven’t had to use it yet, but I’ve had nothing but positive experiences with Geek Squad and their warranties in the past

I don't know why I bought protection. I don't remember buying it. I hope it was free, because it's dumb that I have this otherwise.

When I called Geek Squad because I had trouble with the TV I purchased last year, they were able to assist me promptly with the warranty. They scheduled for a service visit and when they came and found that the TV was not going to be fixed, they had a new TV delivered

I do not buy any electronic device without buying a Geek Squad Protection Plan. It's nice to be worry free for 5 years. I have owned several Insignia products in the past and I have yet to have one fail, but I play it safe and protect them anyways.

I love best buys warranty. My uncle works for ABC warehouse and I still would buy from best buy before there just because of your warranty.

This is great easy to yse but nothing wrobg with my product so i didnt have to use it

Worth it if you can afford it. I had a TV replaced after it broke down 4 years later. They were abke to help me fix my issue Bd provide me with a great solution.

Totally worth it!!! My tv died less than 3 years after I bought it, they are now replacing that tv. I am so glad I decided to purchase that plan.