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Customer reviews

Rating 4.7 out of 5 stars with 30613 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 30,613 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was worth it for this product. I made a wide decision to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly can't write a review on this service yet because I haven't used it. Smh I'm hoping i won't have to. But always get insurance in your items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad refund/ credit products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased wth the protection plan I've purchased for every product I've purchased. Two tvs, two wireless speaker, refrigerator have all been replaced or credited to a gift card. The refund to the gift cards is what I didn't like, hence the four stars. I wish they would refund the credit card!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where hands on took their time to make sure that I where satisfied with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful fixing problems, i could return my tv without struggle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad outstanding customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad service! If I have a question, they are always so polite and knowledgeable. To know my TV is protected gives me peace of mind. I recommend the Geek Squad plan for any device that needs a little extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Failed GS phone service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t have to use the service but for peace of mind it is so worth having since it’s so expensive to do any repair work these days Best Buy is always I did buy their products and the service has been

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the plan on a defective TV. I brought the old TV in and left with a brand new one. The whole thing to half hour, probably because I couldn't decide which tv to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection for peace of mind on my Best Buy purchases. Ive used it before, and it gives you your moneys worth for sure. Spend a little extra and get the coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for any Oled Tv and will give you peace of mind for your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feature adds a little extra peace of mind. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Join geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing 18 month old TV that went irreversibly to black screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SERVICE EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely spectacular service from the Geek Squad and store manager at my local store. If you're buying a big ticket item getting this plan is a must. They'll even come to your house for assessment and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked From The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service is a great way to ensure safety any and all purchases. We all know accidents can happen so why not be prepared when they do, well in you're in luck friend geek squads got you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are great friendly polite and they do and excellent job when they come out

    I would recommend this to a friend