Customer Ratings & Reviews

Love it love it! When working remotely from home it was so much easier then using a laptop. Love the screen size fit’s perfect on my little desk. I haven’t had any problem’s with it so far.

As a Best Buy customer I’m very happy that I was given the option to add the two year Geek Squad security to insure my purchase of my Samsung 70” Television for a low price. Very satisfied as a Best Buy customer.

[Employee of bestbuy] Geek squad is great and very helpful as always. Worth the price

Worth the money most of the time. I have used my policies 4 different times and only one time it didn't cover the repair. I would recommend the protection on most expensive items.

Very necessary to own to avoid any charges feel confident with this purchase

Can not beat bestbuy tv warranty better than factory warranty bestbuy covers burn in. So forget Costco Walmart, sams ..bestbuy is place to purchase oled tv

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

I've had to use the service in the past for other products. Having the service makes replacement much easier when problems arise.

The warranty was reasonable. I purchased second tv and they combined both tvs for reduced warranty price

It's geek squad. Not sure what I can say about a warranty program other than we get it on a lot of stuff

Beautiful tv. I'm loving it. Easy to navigate. Would recommend!

This product is protected my tv for years I am very satisfied with it

Best Buy customer service is always good, I had broken my tv and went to get one and they had an open box and the girl who helped and got me the warranty was so kind!

Great product an pictures are magnificent TV an customer service an delivery was on Time

I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!

I recommend Geek Squad protection to protect the product. The only negative is that I wish that Best Buy would lower the price on the plan, back to where it used to be. I almost didn't buy the plan due to the high cost.

I know people don't like having to pay extra for warrenties, but I have used them and Best Buy stands behind them if anything goes wrong. Worth the piece of mind. They vary based on the purchase price of the item.

Very good service. Explained to us the features of the item we got. Good job !

I’ve used this twice on a TV I purchased from Best Buy 11- 2018 and had to call the geek squad 1-2019 was a little disappointed that my TV went out so quick.......issue was resolved with my protection plan glad I brought it