Customer Ratings & Reviews

The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

I love have protection on my products I always end up using it bc I’m just a silly little girl. 10/10 recommend

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

Geek Squad is an absolute must for any major purchases. I have never had any issue with them honoring their warranty. They have always gone above and beyond for me and my family with any issues with our electronics. I highly recommend adding this to any purchase.

i always add the extended warranty to large purchases. I had to use it on a large tv years ago and the protection helped a lot

Great service. The workers were very accommodating.. we accidentally gave the old address TWICE! But service workers were Very understandable and just demonstrated amazing professionalism.

I buy all my electronics from best buy. They have great customer service and the best products

Unfortunately, I have had to use a Geek Squad protection plan a time or two and each time it was no hassle got my refund to purchase a new that same transaction. I've always bought a plan on my bigger more expensive products it and it's been well worth it each time I've had to use!

They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

The Geek Squad did a great job safely delivering, installing, and mounting my new LG UHD TV. The set up was fast and they even hauled away my old TV!

Best thing to get as a safe measure to protect a television from Any problem that may arise as a result of factory defect or product damage

Haven’t needed it yet on this item, but have used them before and there number one!!!

Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

Great job, very trustworthy and communication was excellent

Happy to buy this product and very satisfied with my product

This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

Love it love it! When working remotely from home it was so much easier then using a laptop. Love the screen size fit’s perfect on my little desk. I haven’t had any problem’s with it so far.

The representative offered it and explains why should i get it but did not push me for it.