Customer Ratings & Reviews

I’ve used this twice on a TV I purchased from Best Buy 11- 2018 and had to call the geek squad 1-2019 was a little disappointed that my TV went out so quick.......issue was resolved with my protection plan glad I brought it

They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

For $50 you can have peace of my mind with a 5 year protection plan to cover your TV from anykind of problems. When you spend $250 for the TV you want to make sure you are covered if anything happens.

They are the best when needed for service or over the phone.

The Geek Squad has been there for me when I needed them and solved my problems quickly. They were so easy to talk to and provided info that explained everything. I will continue to use them.

OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here

We will see how was servic next two years great job.

I WOULD ALWAYS purchase protection and very happy I did when I purchased my original television the coverage has just replaced.

Tv is working great and the color is way better than I expected. Thanks bestbuy!

Love how we are protected in case something happens to our purchase.

Good warranty to have for my TV just in case something happens to it. Haven't had to use this service yet (hopefully won't), but it's good to have it if my TV ever decides to stop working.

Dad loves it! Easy ordering, fast shipping amazing experience

My tv had pixels go out within a month - they made it right with a new tv - no hassles.

The agents arrived right on time. Installed my new wall bracket and tv!! Totally recommend buying the 5 year contract. My old tv went out 4 years 11 months into the contract and the replacement was a total upgrade!!

Best customer service. Everyone was so helpful and nice. 5 star

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back

Bought it because the sales person assured me the tv will die before the 5 years are up.

Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.