Customer Ratings & Reviews

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

Geek Squad always on our list if we purchasing anything from Best Buy store. We can't leave store without it. So make sure to buy them if you're going to purchase something expensive from the store

I haven’t used it yet but in my opinion, it is a must-have.

Send a warranty price is perfect. Discovers everything.

I absolutely support Greek Squad. Saved me money on alot of my investments. Had numerous product failed on me and Greek Squad help exchanged or fixed the product same day.

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

I Always Recommend Geek Squad protection plan!!!!!!

This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

Considering our last LG color panel broke right after the 1 year warranty, we wished we had gotten geek squad like we just did for our new TV. It's nice to know we don't have to bang the back of the TV if something goes wrong.

I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

Always trust the geek squad! They are lifesavers!!

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

I always get the extra insurance on used items. Totally worth it if things go wrong.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

I have not used the extended warranty but did plenty of research and wether should buy or not and I pulled the trigger. Everything I’ve read says Best Buy has the best warranty you can buy.

The 1st agent installed and setup tv and did a thorough job of explaining to me how things work. 2d set of agents mounted tv and installed soundbar. Wish they would have left the manual on how to operate it.

the Geek Squad are always very knowledgeable and helpful with any issue I have ever had. I have always purchased this with any TV I have ever bought from them.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.