Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30617 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 30,617 reviews
  • Rated 4 out of 5 stars

    5 YR Protection Plan just incase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad? more like really cool guy squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers excellence again!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully I will never have to use it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that it takes care of any damage or malfunction over the next 5 yrs,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad on ipad and 19" tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an appoint thursday regarding my Ipad. I have an old hp and the help has been fantastic!!! Just a phone call away. Looking forward to see hw my grdson enjoys his new TV. No worries qeek squad contract. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year warranty when I purchased my tv. Had to use it after 3 years worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never faced any problems with the Geeksquad. Each time I faced technical difficulties in my product, either they just replaced it or if the product was discontinued they refunded the entire amount. Awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FIX MY LAPTOP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geej squade they have fix laptops and answered many questions. I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Best Buy Geek Squad I think it is the best warranty you can have I bought my LG OLED from Best Buy and I got their warranty because LG does not cover burn in Best Buy does Geek Squad is number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo monitor is the clearest monitor I have used. I will purchase another one for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection playing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 65 inch samsung is doing great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well and I will refer anyone to Best Buy for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security-related

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't usedbut bought just in case.Last Tv died after a few years wanted coverage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have a warranty with this product! It makes it easier to spend the money on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most excellent dudes to protect your package cause it's no fun when your package is broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics are a must for protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!

    I would recommend this to a friend