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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30617 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 30,617 reviews
  • Rated 5 out of 5 stars

    Geek Swuad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use this service and hope I never do which is why I buy Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use them but I have seen their vehicles on the road a lot and ads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safe with the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet and hopefully never need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent they are one of the best. Thank you for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent they are one of the best. Thank you for this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SamF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need to use service warranty, but thought price was fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just i smart buy! If something goes wrong they have to fix it! Don't want your tv to crap out the day after you buy it and your stuck with a broken tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got replacement fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Came in and switched out tvs in and out answered all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably priced 2 yr Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good additional coverage for TV at a reasonable price. But still hoping it won't have to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many times, the geek squad protection has saved us from having to replace products that broke out of our control so many times! It is for sure worth the money.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know so mean products last a long time, but it doesn't hurt to have them covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally believe it's always a good idea to purchase Geek Squad Protection. Initially if u only have money for the product you can still purchase the warranty I believe up to two weeks after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is always great especially through Greek squad. Covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Geek Squad member since making my first purchase at Best Buy. I have always been happy with the assistance I have received from the Geek Squad. I will continue my association with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have bit of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Best Buy's extended warranty on anything over $250. My Samsung 75" flat screen croaked 4 years into the warranty, and as a result, more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! Geek Squad is terrific in servicing my product needs. Very courteous and helpful. Available all the time 24/7. Knowledgeble on everything. Every product I purchase, I get Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have the extra protection around just in case. Affordable price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never be without the Geek Squad service plan. It is the best think for electronics and appliances.

    I would recommend this to a friend