Customer Ratings & Reviews

Geek Squad Protection is a must, even if you have your own IT group... there is Power In Numbers! We've had excellent customer support and the Squad are very professional individuals.

Very worth it for any issues that may occur and as well they full refund it if you decide to return the product!

Good to have in case something deos breakdowns after the manufacturer warranty ends

If you buy any items, you better get protection for what you buy. Get geeks squad for the protection and relax.

Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

Has been there to help at all troubling parts of setup, or any issues with my product.

I haven't used the geek squad and hopefully I wont ha e too.

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

It’s always a good idea to get an extended warranty for your big appliance purchases just incase something goes wrong that way you can get tons our use out of your products.

Good customer service. Came in and switched out tvs in and out answered all my questions

Great deal always recommend getting a warranty on any product

Unless you are an IT expert I would recommend Geek Squad to everyone. Just pick up the phone and call them. Hard at one time to get through to them but, now it's easier.

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

They are great I always used them for any type of products

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can

Thought it a good value, won’t know more unless I need to use it!

I always purchase the Geek Squad Protection. I've had issues in the past. Whether it was an appliance or our laptops, Geek Squad had saved the day. Its definitely worth the peace of mind.

Geek Squad service is great, just when your TV dumps after having it almost 4 years. Got a brand new TV and Geek Squad delivered my new TV, and took away the old broken one. Great service and friendly folks that explained all that was needed.