Customer Ratings & Reviews

Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

Never, problems with warranty keep up good work for customers... Thank you..Mr. Baquera

The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

When I broke my tablet from a drop geek squad replace it and the second one accidental drop was happy to replace it, but if you get a 1 TB device it takes time to come in

I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

love geek squad and protection plans always need it

Affordable, hope I don't have to use it, but comfortable to have it if needed

Excellent service by the both the installer. Awesome service

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

The tv works great! It has a very good selection of streaming video apps. The on,y drawback I found is the remote. It doesn’t have any number buttons. So if you have to go from channel 4 to 24, you have to press the up button 20 times!

[Employee of bestbuy] Best warranty ever, it gives you guarantee to your product

Peace of mind with a good quaility warranty, I had to use on other products I purchase, I had good service when it happened

Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

Over all good picture. Does well with gaming. Would recommend.

I know they do quality work from previous encounters with them. Unfortunately due to the holidays and covid I have to wait over 2 weeks for a house call on a tb that died 2 weeks after purchase. They are always worth it though. Just backed up I suppose currently.

I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

Glad to have coverage peace of mind for warranty of the appliance

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..