Customer Ratings & Reviews

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

They are the best service you ever have I recommended to everybody

When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

Can't go wrong with a protection plan. Worth every penny.

I find geek squad to be a must for me. A must especially if you have kids.

So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

Great Product, Works well in my home, Definitely recommend

Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

Have had no need for it yet. Best buy has always had great customer service.

peace of minddddddddddddddddddddddddddddddddddddddddddddd

Just purchased this Geek Squad Plan for a 32-inch Insignia (Best Buy brand) TV.

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

Nice tv with the google tv which helps download anything you want

I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

I always get geek squad when I buy items at Best Buy! Very easy to use and they are quick!

Purchased the 5 year warranty with a tv that was given to my mother in law. Just another gift to let her know that in case anything happens that the tv will be taken care of. Have not used it hopefully we won't have to use it.

Always nice service I am very much satisfied with the service and people are really good. So kidding.

First of all you can’t beat the price and you get the 5 year warranty. Colors are amazing and works well with any new apps and Alexa. Amazing tv for the price.

I thought this seemed like a good deal as they will come to my house to fix problems with the TV.