Customer Ratings & Reviews

The Geek squad warranty is a must have. Any issue I had with my TV was resolved right away no issues. The customer service representative was willing to help and very friendly.

The protection is always a good move when buying expensive electronics.

If your going to invest a few thousand on a really great 75” tv get the 5 year warranty because my last tv only had a 2 year warranty and died 2 months after the warranty ended.

Havent had to use them yet but definitely love the products i have protected!

Purchased this to go with our new home office printer and I hope I don't need to use it but good insurance if the unit fails and we need it replaced. Giving it 4 stars because I haven't actually ever had to use one of these protection policies so I don't know if there will be any kind of hassle in actually doing so.

The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

The agents haven’t helped me yet but I know Best Buy when I need them they will be there to assist in anyway!!!!!

I bought 5 year geek squad protection for our lg smart tv. We will be moving soon and I know the movers has a liability insurance but I know they don’t cover some of the repairs.

These guys know their stuff--from opening the box to setting up the TV (too big for me to do myself).

I have used thi service and they are very professional at what they do

I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

This is an awesome tv!! We didnt want a tv that would be short lived and this seems to be the tv

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

I love Geek Squad and recommend purchasing it for all your electronic purchases.

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

Easy to use and gives me piece of mind against costly repairs.

Easy to use and gives me piece of mind against costly repairs.

Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.