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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 30,640 reviews
  • Rated 5 out of 5 stars

    Geek Squad assistance is, in a word, Essential.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you may know, Simply, GET IT! For a small (relatively) fee, this can save you from having to, at the least, wait for an eternity to get your phone back! Just fix/replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love there service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the color the picture great . I watch all kinds of programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the manufacturer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They honor their commitment to contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They honor their commitment to fix all things under the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was great glad I purchsed another one for my replacement TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used it yet but seems like good value so went for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have coverage if anything happens. Worth the little extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must purchase. My new system works easy and sounds great. I could not have doen this without geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly hope this will not be needed, but good to know it was available at a reasonable price. It’s a good insurance policy to keep my new TV in perfect working condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got my issue resolved that same day they had some really geat adise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What would I do with out you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s geek squad solves all kinds of problems. Plus they are excellent at setting up electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet. So not sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Best to have the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG tv before and didn't buy the protection and when it was still under warranty it would have been so much easier if I had purchased the protection. I totally believe in it and my friends have told me also how good it is too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been very useful to buy since it helps ease the worry of it breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with this service Best Buy is great.

    I would recommend this to a friend