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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 30,816 reviews
  • Rated 5 out of 5 stars

    Geek is there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are all was good on top of you have trouble they are there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect that Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do take anything home without it. There will be a time you will regret it with the quality of electronics these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a bad Samsung unit - no problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan had it for over a year and havent had touse it yet i am glad i invested in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech maintenance of the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I didn’t get to use them. But I know they would have had my back if I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service on my 4K TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Service on my 4K TVs. I don't always use the extended warranty but I have several times. Worth the extra money for a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! This will be worth it if i ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Film Enthusiast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to cover your new 4K tv pass its warranty. Although they should cost less!! Less is better and would encourage people to buy it more often without thinking about it twice and more likely to turn it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Fire TV Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem what so ever great customer service came out reviewed my my 55 inch fire tv / replaced and reinstalled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty definitely a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extended warranty for my Insignia 48 inch LED 1080p - Smart - Hdtv Roku Tv. Very inexpensive and a five-year full replacement warranty should anything go wrong. I'm happy with my new Insignia television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I yet to use this protection plan, just to have it in place is very comforting just in case I have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have protection for my TV, as I have children and I'm sure that something will happen to it so it's better to be protected than to buy an entirely new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the peace of mind. Especially if you have children and/or pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per the customer representative this ain't a bad deal and hope that all that is included will pay off at the end of I need to use geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Answered all my questions. Had no trouble fixing my issues very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was really great and convenient. They took care of mounting my new tv. Quite quickly and spent most of the time explaining the new system to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a smart TV, I havent had to use it but its a great thing to have in case something goes wrong.

    I would recommend this to a friend