Customer Ratings & Reviews

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

My tv screen went out they was awesome coming out and fixing it

I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

I recommend that standard geek squad protection always be purchased if you expect any response by the geek squad when purchasing hardware from Best Buy if it requires installation and setup.

Good to cover your new 4K tv pass its warranty. Although they should cost less!! Less is better and would encourage people to buy it more often without thinking about it twice and more likely to turn it down.

Haven't used it yet since the TV is relatively new and hasn't crapped out yet. Figured if it does, they will take care of it. Cheap insurance.

Just you know the geeks and stuff doing their thing

Although I have not had to use the warranty. Making it a must have when purchasing my electronic equipment. Per the warranty they will repair when needed.

I always buy the Geek Squad protection plan. It is well worth the money. I have used it before and have not been disappointed at all.

This protection is by far the best way to protect our computer.

Geeksquad protection has never let me down. No hassel with great service.

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

It works perfect, I have no complaints about this product

Very easy to submit a claim. Will always get for large purchases.

Had an issue with my TV and they took care of it quickly.

Love Geek Squad service plans they have always done me well. I just wish they were a little cheaper like they were before. Some plans have gotten quite high compared to other stores with the same item.

I didnt use this service. Just rsting for giveaway prize.

Have used this service many times! We’ll worth the money!

The antenna works great!! All channels come in perfectly.