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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 30,892 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out perfectly for electronic devices in case of any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin the Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never disappoints! Easy to use, great customer service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    **THE PROTECTION PLAN IS A SCAM**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy customer I’m very happy and impressed to have the option to purchase a two year Geek squad protection for a reasonable low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Always buy my electronics here bc of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to use them yet. Have used them in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an improvement to the previous product. I am trusting it will be an even better resource for my equipment protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best had some issues setting up my tv they helped me during the process and all is well now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont be cheap! Buy the extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! The added protection and oeace of mind is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect! Finally a great picture on a tv! We are very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection-Always get Geek Squad Protection on your devices. Well worth it. Great Service, great people to help ya.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give yourself peace of mind that your TV is covered under warranty and if you have any questions they’re there they answer them for you

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Geek Squad Fixed My Computer

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek Squad team are amazing. They explain everything to you from a to z.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that is offered with this is definitely worth the money I am comforted knowing that if any thing happens to my tv I will be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product purchased from Best Buy. Always got the great price here and variety of selection at this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranties are the best value, and protection of all the major retailers. I have warranties on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and peace of mind for the money spent !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Support not needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not requested support, previous gook squad requests for other devices were good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God we purchased this plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used one warranty on the TV when we had a storm and the TV quit working. I’m so happy I had bought the warranty. It’s saved me $1200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing - feel safe and happy that my purchase is secure

    I would recommend this to a friend