Customer Ratings & Reviews

Bought in the store with the TV.... clerk very helpful in explaining the great value this plan really is

I have purchased warranty in the past which has worked well for me

I've used Geek Squad before on other purchases and it comes in handy. I just don't like the fact that the TV come with one year warranty, so as soon as you purchase The Geek Squad protection, the protection cards immediately, so I basically only got one year protection. Not not a good idea in my book. It should kick in once my one year warranty is over that came with the TV, so I thought.

Reasonable price for a long warranty. It's only $10 more to go from the 2-year warranty to a 5-year warranty.

Thank you very much! Stay on the top line. Appreciate it! Shalom!

When I was with geek squad it was well everything went well

Best protection at a fraction of the price. I wouldn't buy without this protection.

I recently started having a screen issue with a TV I purchased from Best Buy; I had also purchased the Geek Squad Protection Plan. My TV was still within the extended Geek Squad warranty period. Honestly, I expected a major hassle trying to get my TV repaired/replaced. However, within a couple days Geek Squad determined my TV could not be repaired, offered almost the entire original purchase price, and applied it to a new TV of my choosing. The process was seamless and efficient, and I could not be happier! Needless to say, I once again purchased the Geek Squad Protection Plan for my new TV.

Never had to utilize, but glad I have this just in case!

Never had to utilize, but glad I have this just in case!

If you don’t protect your purchase don’t cry later it’s insurance

I always recommend protecting your equipment. It’s an investment.

we buy everything with geek squad its like why wouldnt you

I hope I never need this! I expect that service will be excellent if ever needed.

Haven't used yet but great to know I'm covered by the Best

They have great service they are very well prepare for there job.

The agent who showed up to mount my TV and connected to all my devices, was amazing! She was so patient and very kind and not only sitting up the TV and my DIRECTV remote, but she loaded the fire TV remote to my iPhone, and completely set it up for me to her satisfaction. I am a quadriplegic, and she was very understanding of my need to be able to control the television from my iPhone. She spent quite a bit of time on setting my phone up because it was apparently quite an involved process. Normally I would attempt this on my own . But I am glad she did it for me. I wholeheartedly recommend the geek squad protection to anyone making a purchase from Best Buy.

Overall a great deal for 2 yrs protection, especially with young children in the household!!

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

Highly recommend for new appliances covers all vital parts