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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30897 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 606 Showing 12,101-12,120 of 30,897 reviews
  • Rated 5 out of 5 stars

    Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have on hand in case there any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality great connections perfect length love em

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY FROM BEST BUY!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really tell you if is worth it yet as tv still works great. However peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year rotect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protect is awesome just in case you run to a hiccup with any products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good benefits from the Geek Squad using their Geek Squad Protection. Saved some money on a delivery charge of another product purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i don't have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to call them yet but have heard great things that they do go above and beyond to help so that's reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad when I buy something large that may break. Geek Squad did a great job installing my TV. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years back I had a 55” die and it was replaced with a new and better model. Since then I’m sold on buying the protection plans. Right now I have three of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When in doubt, Geek Squad will hear you out! Never go worried about your electronics again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and excellent knowledge able agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have feeling your item is secured. Do have to pay some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help a lot when need something fix. It's nice to know it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If this makes it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is what you get in these terms and sometimes they can pay off, but you just never know. It varies with each person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend anyone to buy the protection for the product you are buying. Geek Squad are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessary protection plan, a must have for this type of purchase. The price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use it once and they were able to help me through the phone. I know they will be there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is very interesting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tv is very good whit all service and app, so enjoy every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always got your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has given us peace of mind since we do a lot of shopping here. Never regretted getting this plan; always comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They respond fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on your tech! Lots of money spent for it to not be protected.

    I would recommend this to a friend