Customer Ratings & Reviews

I am always amazed by how quickly my problems are resolved when I have geek squad, I always buy the extra service when I can because I haven't been let down yet

very good tv, easy to install, picture looks very good, sound is very good for me, very thin.

Haven't had any issues with my TV so far but am pleased with the coverage and know if there's any problem I'm safe.

Has proven itself valuable when my 50" TV picture stopped working.

AFTER OUR OLD TV SET BROKE DOWN AFTER 4 YEARS WE HAD A WARRANTY ON IT AND BEST BUY REPLACED IT. BECAUSE THEY COULD NOT REPAIR IT.

I can not recommend Geek Squad enough. So many electronic devices fail and geek squad is always helpful.

Cheering for not having to use in past. Happy that they get it right when they are needed.

Since my Samsung died after 3 years, I figured I'd get the plan for new TCL 43" Can't rate it cause I haven't used it.

I am so happy that I bought this it makes me so it is that all my accessories and computers are covered

Best service at the store. Fully covered and protected!

I am pleased with all my purchases to date and the installation. however i was Not able to complete my kitchen purchases due to out of stock item's. Those that i did purchase took 3 months. Meanwhile my Total tech time has already started. This is disappointing. Especially when one item was not even installed because if damage at the factory and no one has contacted me with an update on when they will get one to schedule install. I called Total tech with no answers. Frustrating....

If you purchase a TV or expensive product from Best Buy, the Geek Squad is an obvious choice to go along with that purchase.

If you purchase a TV or expensive product from Best Buy, the Geek Squad is an obvious choice to go along with that purchase.

Love knowing help is just a phone call away. Great service for all our electronics. Great

I feel well protected under the umbrella of geek squad protection.

I haven't had to use the service yet. I am glad to know if i need service that it is through Geek squad.

I find this to be such a necessary purchase. Especially when you know you’ll need help solving your tech issues!

No hassle and terrific customer service. Thanks Alfonso

Never no questions asked on repairs on replacements with geek squad protection.

The Geek Squad warranty is great for if your product has any issue once you get it home or for however long you paid for warranty.