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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 620 Showing 12,381-12,400 of 30,833 reviews
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they help when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and effective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and engagement .... they really know Macs! I already recommended them to a friend~!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes people, always get the warranty, its great in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JR's stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service. Always good when you need it. hi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad more than once. They installed our TV mounted on the wall and were very professional. Answered all questions. Cleaned after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a problem with my tv and geek squad came fast to service my tv when they realize they couldn’t fix it the replace with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad. don't know what I would do without them! always there when I need them, kind, courteous and patient with someone who is not very tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and Fast. Best Buy it’s the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added plan for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added plan to tv purchase- hope never needed- so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a reliable service. I’ve used them before in the past, and they’ve most always fixed my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue with the squad. Always there when ya need em.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv was easily to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my own tv and connected it to all my devices to help prevent the spread of COVID19. I tested positive 3 weeks ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV turn on and off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help where to contact imsurance ? My TV been acting up! It tuens on and off and does not wanna get rhe wifi . HELP PLEASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this will get put to good use. I tend to get protection on everything I get from Best Buy. Good insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plans are worth every penny. You hope you never need to use it, but so glad that you do have it when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it live it love it love it ‘n get it and enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek Squad warranties and they pay off. Purchased a TV that stopped working and got all but 50$ back on the original purchase price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and most complete warranty. Sou satisface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always safe then sorry always buy insurance so they totally take care of any faults u may have in the future totally worth it then getting a new one or out the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable for everything that comes with the protection plan. You never know when you might need help with different issues including viruses.

    I would recommend this to a friend